Is there a fee for this service?
There is no fee for this service. It’s one more way that FSB gives you more convenience and value by
banking with us.
Do I need to be an Online Banking customer?
Yes, you will need to sign up for or currently be signed up for Online Banking to be able to take advantage of Mobile Banking benefits. To sign up click Enroll in the Online Banking Login on our homepage.
Will it work on my phone?
Yes, we have three different levels of service to fit your needs:
■ SMART PHONE FREE APP
Do you have an iPhone,® iPad,® iPod® or an Android®? Get your FREE app in a snap! Visit our website on your device and click on the iTunes App Store or Google Play Store link displayed. Or simply go to iTunes App Store or Google Play and search for “Farmers State Bank Hartland”, and download the FREE app. With the app installed, you will be able to view balances, transaction history, and receive account alerts. You can also transfer money, pay bills, and more. Do all of this with the familiar ease and functionality of that operating system.
■ MOBILE WEB BANKING
If you cannot download an app, you can do the same things if your phone has internet access! Simply go to our website on your phone, enter your online banking username and password, and you’ll be automatically redirected to our optimized Mobile Web site. You will be able to do all of the functions available with the Smart Phone app!
■ TEXT BANKING
You don't even need internet access on your phone to do many banking functions! With text-enabled phones, you can view balances, transaction history, and receive account alerts. (Standard text rates apply from your phone provider). To sign up for Text Banking, log into your Online Banking account, click on Additional Services tab, then Mobile Banking, and then click to sign up for Text Banking.
Mobile Remote Deposit
Once logged into our Mobile Banking app, select the “Deposit” option. You will then be prompted to enter the amount of the check and to which account you would like to deposit into. Then, your smart phone camera will pop up to take a picture of the front and back of the check. Simply follow the brief instructions. You will also be reminded to properly endorse the back of the check “For Mobile Deposit” and your signature. After submitting the deposit, you will receive e-mail updates as the check is being processed. If there are any issues with depositing the check, such as poor image quality or improper endorsement, you will receive an e-mail stating the reason it was rejected. You can then correct any errors and resubmit the deposit.
*If done before 2:00pm, funds will be available within the same day. If done after 2:00pm, funds will be available the next day.
IMPORTANT: please do not destroy the check until you see that it’s been posted to your account.
Frequently Asked Questions
Is Mobile Banking Secure?
Our bank is very concerned with the safety and privacy of your information and committed to security. To ensure the security of your account information, a number of security features have been built into Mobile Banking. The first time you log in to Mobile Banking, we will verify your identity by sending a verification code via text message or phone call to the phone numbers on record for your account. Follow the on-screen instructions to confirm your identity.
What accounts can I access with Mobile Banking?
You can access Checking, Savings, CD’s, Loans, and more.
What mobile carriers are supported?
Mobile Banking service is supported on the following mobile carriers: Verizon, AT&T,
Sprint, TMobile, etc.
My mobile number has changed. What do I need to do to keep my access to
If your mobile number has changed, log in to Online Banking and click on My Settings to
change your mobile number. You will be able to make changes to your mobile number.
What if my mobile device is lost or stolen?
We will never send full account numbers or other personal information via Mobile Banking. If your mobile device is lost or stolen, no one can access your account without knowing your unique password. In the unfortunate event your mobile device is either lost or stolen, report it immediately to your mobile carrier. Then you should immediately log into Online Banking from your computer and delete that mobile device’s phone number from My Settings.